Lancashire based Festive Lights approached Exact Abacus in 2009 needing a solution to power their rapidly growing business and reduce operational costs.
The Festive Lights store first opened its doors in October 1999. Each year the store has expanded dramatically incorporating more products and better displays. Over the years thousands of visitors have travelled to see, and enjoy, the Festive Lights experience from all over the UK.
Following the success of the store, Festive Lights also started an online operation in 2004 to compliment their offline offering. The growth of the online retail aspect was great, but the systems were limited and required a significant amount of time to manage the website orders.
Such was the growth, Festive Lights redeveloped their website, and soon after Exact Abacus were commissioned to implement the 3EX.NET software for all of the back office processes, including product sourcing, stock control, warehouse management, sales order processing and marketing.
Festive Lights also utilise the 3EX.NET functionality to control their stock over multiple channels as well as implementing the Mobile 3EX.NET technology within their warehouse to ensure a more efficient and effective process for the company.
"Having a proven software system from a well resourced and forward thinking supplier has been a great development for our business. We are planning further enhancements in the future and are confident that whatever we ask of the software, it will handle the requirement." - Philip Jones, Marketing Manager, Festive Lights.