Our 3ex.net software system allows you to keep your finger on the pulse of all order despatch and customer service activities wherever you may be. Our outstanding fulfilment solution provides a seamless service and live data from order processing through to accurate pick, pack & distribution via our 14,000 square foot warehouse. With our 3ex.net software you can check at any time, via the internet, how many times you have in stock, as well as being aware of times that orders are being received, picked, packed, and dispatched.
In addition, out 12 hour call centre service, which is open 7 days a week, is available as an additional service to manage your customer sales/support and returns management to ensure that you truly get a fully integrated outsourced managed service, all using the same platform.
We take pride in offering professional and courteous Call Centre Services as an additional function to our 3ex.net platform and also as a stand-alone product. Our team of trained operators have live access to your stock and sales information, via your back office software, allowing us to provide an exceptional level of customer service.
Click here to download our Fulfilment & Call Centre Services brochure