Order Fulfilment Services

Traditional Fulfilment Services are ideal for Volume Businesses. For specialised companies where customer care is paramount, a different approach is required.

Over the last few years, driven by the success of the internet, small, specialised businesses have started up and prospered. Most have started at home, extended to the garage, taken a small unit and eventually lost focus on their core activity within a specialist market. At such a stage, many businesses turn to conventional fulfilment operations and, too small to matter and blind to what is happening to their business, lose control of one of their key advantages – care for their customers.

Exact Abacus started fulfilment in 2001, as a natural extension to the principles of hosting and call centre activities. Because clients are able to have their own 3EX.NET system, totally visible to them, from anywhere in the planet (we have a client in New Zealand!), they retain total control of their businesses and are aware at all times as to what orders are received, picked, packed and despatched.

Using our Mobile 3EX.NET wireless warehouse management system (which save us 40% of warehouse staffing costs), our fulfilment services take care of all your business requirements, leaving you free to organise marketing, web content management and purchasing (directly on the 3EX.NET system) with all the information you will ever need at your fingertips.

Jonathan Barker, Managing Director at Greenbaby comments: