The Busy Peas brand revolves around an adorable range of clothing, toys and books for babies, toddlers and infants with the specific aim of bringing fashion and education together. This philosophy of intelligent integration continued when the company started the search for their preferred fulfilment solution.
Busy Peas approached Exact Abacus looking for a back office solution that they would be able to integrate their existing website with to enable them to manage orders, customer requirements and fulfilment.
Using the 3ex.net back office software, Exact Abacus successfully integrated Busy Peas existing website with the platform, providing Busy Peas with a comprehensive back office solution which included customer relationship management, order processing, stock control and warehouse management.
In addition to the 3ex.net back office software, Busy Peas also commissioned Exact Abacus to manage its customer services and fulfilment process, via Exact’s Call Centre and Warehouse facilities, thus further enhancing the smooth business processes gained via the 3ex.net eCommerce solution.