Essex based Ironmongery Direct appointed Exact Abacus in 2001 to work with them as their strategic IT partner to help the business meet ambitious plans for growth.
Ironmongery Direct stock a wide and complex product range, from screws to complete spiral staircases, from a single lock to complete security systems. Competing in a price-sensitive marketplace, Ironmongery Direct have predominantly bulk purchasing agreements with suppliers to secure the lowest possible wholesale price. Operating mainly on a business to business (B2B) basis, Ironmongery Direct’s clients include builders, joiners, shop fillers, schools hospitals and DIY enthusiasts.
Exact Abacus became involved in the project through the installation of a new back office system for Ironmongery Direct. The 3ex system impacted on every department within the business and has enforced disciplines which have helped the business to grow whilst also controlling costs.
Amongst the processes, 3ex allows Ironmongery Direct to administer over 5000 changing product lines across multiple channels, including tasks such as order processing to fulfilment and warehouse management to stock control.
With a seamless integration to a third party Content Management System (CMS), the 3ex platform by Exact Abacus provides the complete enterprise business solution for Ironmongery Direct, and has significantly helped to grow the business and improve business efficiency.