We’ve delivered joy to thousands of online shoppers during the Christmas period, shipping over 275,000 items to 90 countries across the world. This phenomenal achievement represents a 266% increase in parcel volume over the same period in 2013. Using our in-house developed 3EX.NET back office management software and advanced handling equipment, 99.1% of orders were dispatched on the same day of receipt.
In 2014 we worked with over 120 online retail clients including fast-growing local businesses Kabo Sports, Burble Baby and Kitbox. Dispatching an average of 10,000 orders a week from our modern warehouse, stocked items include: e-cigarettes, soft toys, clothing, sports equipment, tools, ambient foods and vitamins.
Managing Director, Lee Gregson comments: “2014 signified a definitive change in the way consumers approach Christmas shopping, with Black Friday creating the strongest boost to retail sales in a decade. Unfortunately some logistics companies did not anticipate the surge and crumbled under the weight of demand. Thankfully, our forecasts were reasonably accurate and we started to scale up our capacity back in August.”
It was a good year on the whole for us as we celebrated our 30th anniversary, added 25 new contracts with clients as far away as Qatar and increased turnover by over 15%.
We now employ 90 people and have further expansion plans for 2015. Lee continues: “We’re very proud to be one of the largest employers in the area and well-positioned to take advantage of thriving demand for outsourced services. Our clients can be assured that whatever they plan for the future, we will be ready to support them every step of way.”
If your business felt the strain this Christmas perhaps it’s time to consider outsourcing. Typically, our clients save at least 10% on their fulfilment and carriage costs with simple-to-understand charges and no long-term commitments.
See how we can help you get ahead of your competitors in 2015.