UK eCommerce Christmas sales expected to shine this year!

UK eCommerce Christmas sales expected to shine this year!

An estimated 16.9 billion in eCommerce sales is estimated for Christmas 2016 according to eMarketer. Thus highlighting the trend that consumers prefer to sit in the comfort of their homes, without having to face the hustle and bustle of hitting the shops during this key festive period being prodded and poked with those never ending rolls of wrapping paper.

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With this expected rise in sales compared to the £14.65 billion accumulated in 2015, it’s important for etailers to finalise their preparations to meet the demand of consumers. From highlighting last delivery days, to ensuring your customer service is able to answer any queries and calls you’ll receive from online shoppers, after all customer satisfaction is vital to get those important sales.

So here’s a handy guide to those key online shopping dates that you ought to be taking advantage of.

Grey Thursday 24th November

No…not 50 shades of grey… But a lead up to the big event of ‘Black Friday’, Grey Thursday gives online retailers an opportunity to showcase their deals.

Black Friday 25th November

One of the biggest eCommerce events., Consumers just can’t get enough of bagging some mega deals with 2015 breaking the billion pound mark… so let’s wait and see what 2016 holds!

Cyber Monday 28th November

It’s time to make the most of being an online retailer, for one day offer flash sales and limited stock offers to create urgency for consumers to purchase. This is always a great opportunity to get sales on slow selling product items.

Re-targeting Tuesday 29th November

Not one of the most common retail days as it is a relatively new to the eCommerce world, but this day gives you the platform to re-target those who’ve abandoned your site from those 2 days of Black Friday and Cyber Monday, basket abandonment tends to average 80% offering you the opportunity to convert them into buyers.How?… Email marketing and Display advertising are a great way to get re-target those consumers who left your site.

Small business Saturday 3rd December

Initially for bricks and mortar stores this retail date is all about consumers supporting small businesses and is now part of the key retails dates over the festive period.

Super Saturday 17th December

The last Saturday before the big guy arrives … so retailers make it count and drive promotions i.e Free Delivery and marketing campaigns to get those sales to help convert browsers into buyers.

Free Shipping Day 18th December

A popular retail date whereby retailers offer FREE shipping with guaranteed delivery by Christmas Eve to tempt those last minute shoppers.

We hope this was elf-full.

by Tanya Wasiuta on 07/11/2016

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