Our forecasting software analyses your sales trends and predicts future demand for those products. Using this forecast in conjunction with existing stock levels and supplier lead times, the software produces accurate automated purchase orders, as and when they are required.
Alternatively, purchase orders can be automatically produced using simple minimum and maximum stock levels. Either way, our automated purchasing system will save you considerable time and, increase the accuracy of your purchase orders.
Any purchase orders raised using our supply chain management module will go through a structured process. This allows you to view open purchase orders, see which orders on your system have been submitted to suppliers, which have been booked in for delivery by suppliers, and which have actually been received. Also, purchase orders can go through a review process to ensure any orders over a certain value are reviewed by management before being released to the supplier.
Purchase orders can be printed, emailed or even sent to suppliers via EDI.
Drop-ship or direct dispatch purchase orders can automatically be raised on your system, as and when a sales order is received for a product that you do not stock but instead have sent to your customer directly from the supplier.
Again, the system allows you to track the status of each drop-ship purchase order, ensuring orders don’t get misplaced.
One of the biggest difficulties with supply chain management is communication. Many mail order businesses - particularly those who sell a significant number of items via drop-ship - employ teams of people just to chase up suppliers, in order to determine whether or not orders have been shipped.
Our supplier web portal allows your suppliers to let you know when they have received your orders and when they have shipped those orders out to you. They can also update orders with comments or expected delivery dates, all of which instantly update the orders on your system - allowing your team to know exactly where each order is, without the need to chase your suppliers.
Most systems deal with the purchase of stock items for sale. Our consumable purchase workflow allows you to track the purchase and receipt of consumable items such as packaging, paperclips, marketing materials, etc.
In larger companies, the amount of money spent on these items can be considerable, yet most struggle to keep track and few would worry about keeping stock of such things.
No matter how perfect your supply chain processes are, at some point you’ll need to send some items back to your supplier - either due to incorrect deliveries or to damages and faults.
Again, whilst this is an issue that affects all mail order businesses, few put systemised processes in place to manage their supplier returns. Our system allows you to manage this process simply and effective, giving you greater visibility over your returns so that you can determine which suppliers and products are performing in the way you would expect, and which are causing you problems.
Watch our video to understand how our integrated suite of software and services could work for you.
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Here’s a small selection of the wide range of businesses we work with, from ambitious startups to large, multi-channel retailers.