Amazon Seller Fulfilled Prime Fulfilment

This shipping programme enables Amazon merchants to list items under the Prime badge and send orders from their own warehouse or a third party fulfilment provider rather than Amazon’s distribution centres.

As an Amazon-integrated provider, we are able to help you achieve and maintain Seller Fulfilled Prime (‘SFP’) status. In addition to the Prime sales boost (upwards of 30%) this makes buying easier and enables consolidation of your stock in one place for fulfilment across all channels.

Let's Talk

With a little more information, our fulfilment experts will ensure you receive our best possible rates and formal quotation.

If you would like to discuss how we can reduce your fulfilment costs and enhance customer feedback ratings, please contact us +44 (0)1772 331 830 or request a call back by completing the form opposite.

We look forward to being of service.

Achieve and Maintain Seller Fulfilled Prime Status Using Our Fulfilment Services 

Upgrading to Prime? Illustration

Upgrading to Prime?

To qualify for Seller Fulfilled Prime status, Amazon sellers must enter into a trial period, during which, compliance with service levels and delivery are rigorously scrutinised.

Our team of Fulfilment Experts will support you every step of the way, linking our systems with Amazon and their nominated carriers before completing a proven test plan. During the trial period we implement alerts to ensure any exceptions are quickly rectified. After fifty orders have been shipped, Amazon’s SFP team review activity and update your account status.

Winning the Prime Badge Illustration

Winning the Prime Badge

Seller Fulfilled Prime status relies on maintaining a consistently high standard of service and adherence to a number of pre-requisites, including:

- Ship over 99% of orders on time (same-day dispatch)
- Order cancellation rate of less than 1%
- Delivery via supported Seller Fulfilled Prime carriers
- Adherence to Amazon Returns Policy
- All customer service enquiries handled by Amazon

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Optimised Fulfilment Operations

Superfast shipping and great customer experience is integral to Amazon Prime. We achieve this by applying our fulfilment expertise to measure, monitor and optimise the performance of our warehouses.

Our management systems are continually being improved as technology evolves. We use forecasting and traffic light principles to share performance statistics with clients and colleagues alike. This honest and open approach ensures sufficient resources are in place to meet demand and tasks are managed in a logical sequence during daily operations.

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100% Service Level Guarantee

We are the trusted fulfilment partner of over 150 online retailers who rely on our technology and expertise to maintain a competitive advantage. Our contracted fulfilment service levels are amongst the best in the business and backed by our commitment that should we ever fail, you’ll get your money back.  

Our Customers

Here’s a small selection of the wide range of businesses we work with, from ambitious startups to large, multi-channel retailers.

We already integrate with the world's most popular eCommerce platforms and delivery networks.

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