Reports

Dispatch performance report

Monitor your dispatch rates.

The information for the 3ex.net standard Dispatch Performance Report is captured via the Dispatch Confirmation system when a user confirms that an order has been completed and dispatched. The Dispatch Performance report will enable your company's management team to monitor progress in achieveing or maintaining key performance indicators (KPIs).

The Dispatch Performance report utilises the 3ex.net Transaction Reporting System.

The standard 3ex.net Dispatch Performance Transaction Reporting Template used for the Dispatch Performance Report allows the end user to specify criteria including:

  • Address (Specify a range of customers or leave blank to include all customers on the report)
  • Transaction Date (Specify a range of transactions to include on the report within a particular date range)
  • Creation Date (Specify a range of transaction based on when they were initially created to be included on the report)
  • Drop down selection of Product Group: Stock Control (Specify a Stock type for the report to be generated from e.g. Tangible items)
  • Drop down selection of Product Group: Class (Specify a Class of product for the report to be generated from e.g.Accessories)
  • Hold Reason (Specify a particular reason such as "Restricted Product" for the report to find matching transactions at the Invoiced workflow stage.)
  • Product (Specify a range or an individual product for the report to find matching transactions at the Invoiced workflow stage.))
  • Supplier (Specify a range or an individual Supplier for the report to find matching transactions at the Invoiced workflow stage.)

Dispatch Performance

The second step in the Dispatch Performance Report wizard is to tick the check box to run the report which is viewed on screen. The screen shot below shows the layout of the standard Dispatch Performance report. The standard 3ex.net report displays the following standard data columns;

  • Reference: Transaction Reference
  • Origin: Original Transaction Reference
  • Date Created: Date the transaction was created within the 3ex.net system
  • Date at Pre Picking: Date the transaction reached Pre Picking workflow stage
  • Date at Picking: Date the transaction reached the Picking workflow stage
  • Date at Packing: Date the transaction reached the Packing workflow stage
  • Date Dispatched: Date the transaction reached the Invoiced workflow stage
  • Lifetime: This is the number of days taken for the transaction to reach the Invoiced workflow stage from the date it was created
  • Pick Lifetime: This is the number of days taken for the transaction to reach the Invoiced workflow stage from the date the transaction was created at Pre Picking workflow stage
  • Quickest/Slowest/Average: Analysis of the transactions listed in number of days

Dispatch Performance

The standard report displays on screen and allows the user to sort the data in ascended or descending order by clicking on the sorting icons on the left hand side of the columns. As with all standard 3ex.net reports, the data displayed on screen can then subsequently be exported to csv, pdf or excel format by simply clicking the save icon and choosing the preferred format. Should the standard 3ex.net Dispatch Performance report not meet your requirements then a Change Request can be raised to create a more bespoke layout to meet your company's needs.

As with all standard 3ex.net reports, the data displayed on screen can then subsequently be exported to csv, pdf or excel format by simply clicking the save icon and choosing the preferred format.